Metrigy MetriSight

Metrigy's MetriSight provides metrics-based guidance for IT professionals covering the latest topics unified communications and collaboration, customer engagement, employee experience and work management.

Latest Episodes

January 30, 2023 00:22:43
MetriSight Ep.28 - Inside Cisco's Strength-Based Culture

MetriSight Ep.28 - Inside Cisco's Strength-Based Culture

Roxanne Bisby Davis, senior director for people research and intelligence at Cisco, discusses the company's data-driven, research-based approach to keeping people in the spotlight...

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January 25, 2023 00:20:51
MetriSight Ep.27 - Virsae Tech Guru on Rooting Out Performance Problems

MetriSight Ep.27 - Virsae Tech Guru on Rooting Out Performance Problems

Ross Williams, chief product officer at Virsae, and Metrigy's Robin Gareiss discuss how today's management platforms can help improve the quality of customer interactions,...

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January 16, 2023 00:19:11
MetriSight Ep.26 - An interview with Dan O'Connell, Chief Strategy Officer, Dialpad--Part 2

MetriSight Ep.26 - An interview with Dan O'Connell, Chief Strategy Officer, Dialpad--Part 2

Customer engagement is the top area for increased technology spending in 2023, according to our latest Technology Forecast 2023 study: 65.1% of companies plan...

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January 16, 2023 00:22:09
MetriSight Ep.25 - An interview with John Finch, CEO, Dialpad--Part 1

MetriSight Ep.25 - An interview with John Finch, CEO, Dialpad--Part 1

Technology leaders are demanding unified platforms that provide communications capabilities—but not all platforms are created equally. In addition to working with a single vendor...

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January 04, 2023 00:22:04
MetriSight Ep.24 - An Interview with Mike Frayne, CEO of VOSS Digital Workplace Management

MetriSight Ep.24 - An Interview with Mike Frayne, CEO of VOSS Digital Workplace Management

The UC landscape continues to rapidly evolve as organizations embrace cloud, support the needs of a hybrid workforce, and seek to optimize OpEx during...

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December 20, 2022 00:26:50
MetriSight Ep.23 - 2022 Recap & 2023 Watchlist

MetriSight Ep.23 - 2022 Recap & 2023 Watchlist

What most caught Metrigy analysts' attention in 2022 in contact center/CX, UC/workplace collaboration, and employee experience? And, what are they tracking for 2023? Tune...

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