Latest Episodes
MetriSight Ep.60 - 2024 CX MetriStar Award Winner Recap
Tune in to discover which vendors have earned our prestigious MetriStar Top Provider Award across 12 CX technology categories, and which additional providers get...
MetriSight Ep.59 - What's on Our UC Agenda for Enterprise Connect?
Metrigy's Irwin Lazar and Diane Myers will be on hand at EC2024 to share insights on 911, AI for employee collaboration, premises-to-UC cloud migration,...
MetriSight Ep.58 - What’s On Our CX Agenda for Enterprise Connect?
Metrigy CEO Robin Gareiss provides a quick peek at what you’ll learn in her sessions on agent assist and AI-fueled job shifting, and shares...
MetriSight Ep.57 - UCaaS Trends with Cisco's Geoff Huang
In this MetriSight we'll get Geoff's insights on how the UCaaS market is evolving and what customers can expect to see in 2024 and...
MetriSight Ep.56 - Sneak Peek at Future of CX Expo
Metrigy is gearing up to host the inaugural Future of CX Expo conference at the ITEXPO techsupershow. Robin Gareiss and Beth Schultz share a...
MetriSight Ep.55 - Who's Who in Metrigy's CPaaS MetriRank Report
Metrigy has published its first ranking of CPaaS providers, based on market share, financials, market share momentum, product mix, customer sentiment, and customer business...