Latest Episodes
99
MetriSight Ep.99 - Who Made the Top 10? Breaking Down the 2026 CPaaS MetriRank
Which CPaaS providers earned a spot in Metrigy’s Top 10 this year? In this episode of MetriSight, Matt Craig sits down with Beth Schultz,...
98
MetriSight Ep.98 - UCaaS MetriRank & MetriStar
Metrigy has published its annual ranking of UCaaS providers as well as our MetriStar awards for UCaaS provider customer sentiment and business success. In...
97
MetriSight Ep. 97 - CCaaS MetriRank 2026
In this episode, Metrigy's senior research director, Diane Myers, shares which CCaaS providers have made this year's ranking, explains how each fits into our...
96
MetriSight Ep.96 - Tracking AI Sentiment QoQ
Metrigy's Matt Craig, senior director of product development, shares the Q2 view of our AI Sentiment Index. Tune in to discover how the index...
95
MetriSight Ep.95 - Announcing 2026 CX MetriStar Award Winners
Which CX providers are delivering the best business value for their customers and receive the highest customer sentiment ratings across nine product categories? We...
94
MetriSight Ep.94 - De-risking AI Voice Agents
In this episode, Mark Rohan, co-founder and COO of CX assurance company Klearcom, joins us for a discussion on the real-world challenges of using...