MetriSight Ep.67 - Inside Metrigy's CCaaS MetriRank 2024

August 05, 2024 00:15:19
MetriSight Ep.67 - Inside Metrigy's CCaaS MetriRank 2024
Metrigy MetriSight
MetriSight Ep.67 - Inside Metrigy's CCaaS MetriRank 2024

Aug 05 2024 | 00:15:19

/

Show Notes

Metrigy has published its second-annual ranking of CCaaS providers, based on market share, financials, market share momentum, product mix, customer sentiment, and customer business success. In this episode, discover why NICE gets the No. 1 spot--again--and find out which other vendors made the cut.

Other Episodes

Episode

April 01, 2025 00:36:09
Episode Cover

MetriSight Ep.79 - CEO Scott Russell's Plan to Build on NICE's CX Success

Get to know Scott Russell, CEO of NICE, in this podcast discussing the future of NICE with his new leadership, the rapidly growing customer...

Listen

Episode

January 16, 2023 00:22:10
Episode Cover

MetriSight Ep.25 – An interview with John Finch, CEO, Dialpad–Part 1

Technology leaders are demanding unified platforms that provide communications capabilities—but not all platforms are created equally. In addition to working with a single vendor...

Listen

Episode

October 11, 2024 00:17:29
Episode Cover

MetriSight Ep.72 - Top Takeaways from Metrigy's Workplace Collaboration MetriCast

What's the state of adoption for key worksplace collaboration products and services? In this episode, Diane Myers, senior research director and principal analyst responsible...

Listen