MetriSight Ep.67 - Inside Metrigy's CCaaS MetriRank 2024

August 05, 2024 00:15:19
MetriSight Ep.67 - Inside Metrigy's CCaaS MetriRank 2024
Metrigy MetriSight
MetriSight Ep.67 - Inside Metrigy's CCaaS MetriRank 2024

Aug 05 2024 | 00:15:19

/

Show Notes

Metrigy has published its second-annual ranking of CCaaS providers, based on market share, financials, market share momentum, product mix, customer sentiment, and customer business success. In this episode, discover why NICE gets the No. 1 spot--again--and find out which other vendors made the cut.

Other Episodes

Episode 0

March 06, 2023 00:18:39
Episode Cover

MetriSight Ep. 33 - A Conversation with Diego Alberti of Warner Brothers Discovery

Hear from this enterprise IT leader as he shares his insights into the trends shaping communications and collaboration going forward. We discuss vendor strategies,...

Listen

Episode 0

May 23, 2022 00:15:00
Episode Cover

MetriSight Ep. 11 - A Provider's View on Enterprise Communications

Metrigy’s Irwin Lazar chats with new Bandwidth COO Anthony Bartolo on everything from BYOC to CPaaS, voice criticality, and beyond.

Listen

Episode

April 24, 2024 00:25:38
Episode Cover

MetriSight Ep.60 – 2024 CX MetriStar Award Winner Recap

Tune in to discover which vendors have earned our prestigious MetriStar Top Provider Award across 12 CX technology categories, and which additional providers get...

Listen