The UC and CC markets are undergoing rapid change to support hybrid work and the shift to the cloud. To optimize operations and minimize...
Gauri Bhalerao, director of global applications at Yum!, shares how the company is developing its digital strategy around three pillars: easy experiences, easy operations,...
In this episode, Mark Rohan, co-founder and COO of CX assurance company Klearcom, joins us for a discussion on the real-world challenges of using...