Metrigy CEO and Principal Analyst, Robin Gareiss, shares details of her 2022 buyer-side research on 10 critical CX technologies, highlighting six trends and surprise findings. Also discover what else is on tap for our Q1 research.
HP’s recently published Work Relationship Index, based on a global survey of 12,000 knowledge workers, 3,600 IT decision makers, and 1,200 business leaders, reveals...
Metrigy has published its first ranking of UCaaS providers, based on market share, financials, market share momentum, product mix, customer sentiment, and customer business...
Vikram Khandpur joined Vonage in April 2023 as SVP of CPaaS Products and Developer Experience. He’s charged with driving the strategic direction for the...