Metrigy CEO and Principal Analyst, Robin Gareiss, shares details of her 2022 buyer-side research on 10 critical CX technologies, highlighting six trends and surprise findings. Also discover what else is on tap for our Q1 research.
Episode 6: Robin Gareiss, CEO and principal analyst, shares top takeways from her latest buyer-side CX market study.
Ross Williams, chief product officer at Virsae, and Metrigy's Robin Gareiss discuss how today's management platforms can help improve the quality of customer interactions,...
Beth Schultz, VP of research and principal analyst, shares some highlights from her recently published CPaaS research study, from adoption to top use cases...
