The UC landscape continues to rapidly evolve as organizations embrace cloud, support the needs of a hybrid workforce, and seek to optimize OpEx during...
Join principal analysts Robin Gareiss, Irwin Lazar, and Beth Schultz for highlights from Metrigy's recent study on enterprising spending plans for CX, workplace collaboration,...
Contact Center architecture doesn't have to dictate level of innovation. Whether you're on-prem and staying there, on-prem and gradually moving to the cloud, or...