Metrigy President and Principal Analyst Irwin Lazar shares the good and not so good coming out of the latest earnings reports, and gives his take on what trends to watch going forward.
As NiCE CMO Michelle Cooper reaches the 6-month mark in her role, Metrigy CEO Robin Gareiss discusses her lessons learned, how she will and...
The UC landscape continues to rapidly evolve as organizations embrace cloud, support the needs of a hybrid workforce, and seek to optimize OpEx during...
Ross Williams, chief product officer at Virsae, and Metrigy's Robin Gareiss discuss how today's management platforms can help improve the quality of customer interactions,...