Episode 4: Metrigy VP or Research and Principal Analyst Beth Schultz lays out an EX methodology, shares a trends update, and provides tips for success.
Weston Morris, global strategy lead for digital workplace services at Unisys, sits down with Metrigy's Beth Schultz for a discussion around "UC happiness," aligning...
The UC landscape continues to rapidly evolve as organizations embrace cloud, support the needs of a hybrid workforce, and seek to optimize OpEx during...
Which CX providers are delivering the best business value for their customers and receive the highest customer sentiment ratings across nine product categories? We...