Gauri Bhalerao, director of global applications at Yum!, shares how the company is developing its digital strategy around three pillars: easy experiences, easy operations,...
Eric Krapf, Enterprise Connect GM and program co-chair, talks about what to expect at this year's event, from the mainstage to the expo floor.
UJET CEO Anand Janefalkar shares his unique perspective on generative AI, AI innovation, and the AI-empowered future of CX.
