Gauri Bhalerao, director of global applications at Yum!, shares how the company is developing its digital strategy around three pillars: easy experiences, easy operations,...
Metrigy’s Robin Gareiss takes us on a short tour of her latest CX research study, which takes a deep dive on customer insights and...
What does CX transformation mean in 2022, and what technologies generate the best success? Metrigy CEO Robin Gareiss has the answers in this latest...
