MetriSight Ep.27 - Virsae Tech Guru on Rooting Out Performance Problems

Metrigy MetriSight

Jan 25 2023 | 00:20:51

00:00 / 00:20:51

Show Notes

Ross Williams, chief product officer at Virsae, and Metrigy's Robin Gareiss discuss how today's management platforms can help improve the quality of customer interactions, and talk about what's to come with AI, self-service, and more.

Other Episodes

Episode 0

March 31, 2022 • 00:26:45

MetriSight Ep.7 – Top UC, CX Takeaways from Enterprise Connect

Metrigy’s Robin Gareiss & Irwin Lazar run through the biggest tech news and trends coming out of EC22, plus Irwin shares his take on...

Episode

July 15, 2025 • 00:18:19

MetriSight Ep.83 - 2025 CCaaS MetriRank: Who's Top, Who's Not, and Why?

In this episode, Metrigy's Diane Myers, senior research director, walks us through the just released 2025 CCaaS MetriRank, our third-annual ranking of top providers...

Episode 0

June 26, 2023 • 00:28:31

MetriSight Ep.40 – Employee Engagement, the Workvivo Way

In April, Zoom announced the acquisition of Workvivo, an employee engagement and communications app provider. Today we touch base with Gidi Pridor, Workvivo CMO,...