MetriSight Ep.27 - Virsae Tech Guru on Rooting Out Performance Problems

January 25, 2023 00:20:51
MetriSight Ep.27 - Virsae Tech Guru on Rooting Out Performance Problems
Metrigy MetriSight
MetriSight Ep.27 - Virsae Tech Guru on Rooting Out Performance Problems

Jan 25 2023 | 00:20:51

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Show Notes

Ross Williams, chief product officer at Virsae, and Metrigy's Robin Gareiss discuss how today's management platforms can help improve the quality of customer interactions, and talk about what's to come with AI, self-service, and more.

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