MetriSight Ep.27 - Virsae Tech Guru on Rooting Out Performance Problems

January 25, 2023 00:20:51
MetriSight Ep.27 - Virsae Tech Guru on Rooting Out Performance Problems
Metrigy MetriSight
MetriSight Ep.27 - Virsae Tech Guru on Rooting Out Performance Problems

Jan 25 2023 | 00:20:51

/

Show Notes

Ross Williams, chief product officer at Virsae, and Metrigy's Robin Gareiss discuss how today's management platforms can help improve the quality of customer interactions, and talk about what's to come with AI, self-service, and more.

Other Episodes

Episode 0

February 22, 2022 00:12:01
Episode Cover

MetriSight Ep.3 – What’s What with Latest UC Earnings

Metrigy President and Principal Analyst Irwin Lazar shares the good and not so good coming out of the latest earnings reports, and gives his...

Listen

Episode 0

September 19, 2022 00:13:08
Episode Cover

MetriSight Ep.19 - Tech Spending Update: Study Highlights

Join principal analysts Robin Gareiss, Irwin Lazar, and Beth Schultz for highlights from Metrigy's recent study on enterprising spending plans for CX, workplace collaboration,...

Listen

Episode

June 27, 2022 00:27:08
Episode Cover

MetriSight Ep.13 – Carriers & CCaaS: What’s the Value-Add?

Metrigy’s Robin Gareiss sits down with Lumen’s Art Goldberg, senior manager, product management, for a chat on the role of the carrier for cloud...

Listen