MetriSight Ep.31 - Customer Insights & Analytics Research Highlights

February 21, 2023 00:18:39
MetriSight Ep.31 - Customer Insights & Analytics Research Highlights
Metrigy MetriSight
MetriSight Ep.31 - Customer Insights & Analytics Research Highlights

Feb 21 2023 | 00:18:39

/

Show Notes

Metrigy’s Robin Gareiss takes us on a short tour of her latest CX research study, which takes a deep dive on customer insights and analytics. She shares unexpected findings, success metrics, and more.

Other Episodes

Episode

June 24, 2024 00:21:45
Episode Cover

MetriSight Ep.65 – What You Need to Know About Knowledge Management in an AI World

Whitney Meer, an applied AI expert with NICE, explains why knowledge management is really all about AI management today, requirements for doing it well,...

Listen

Episode 0

March 14, 2023 00:30:13
Episode Cover

MetriSight Ep.34 - Counting Down to Enterprise Connect 2023

Eric Krapf, Enterprise Connect GM and program co-chair, talks about what to expect at this year's event, from the mainstage to the expo floor.

Listen

Episode

February 13, 2023 00:18:41
Episode Cover

MetriSight Ep.30 – CPaaS Research Takeaways

Beth Schultz, VP of research and principal analyst, shares some highlights from her recently published CPaaS research study, from adoption to top use cases...

Listen