MetriSight Ep.31 - Customer Insights & Analytics Research Highlights

February 21, 2023 • 00:18:39
MetriSight Ep.31 - Customer Insights & Analytics Research Highlights
Metrigy MetriSight
MetriSight Ep.31 - Customer Insights & Analytics Research Highlights

Feb 21 2023 | 00:18:39

/

Show Notes

Metrigy’s Robin Gareiss takes us on a short tour of her latest CX research study, which takes a deep dive on customer insights and analytics. She shares unexpected findings, success metrics, and more.

Other Episodes

Episode 0

September 17, 2024 • 00:26:03
Episode Cover

MetriSight Ep.71 - CX Vision: 3 Pillars that Will Impact the Future

In this episode, Jonathan Rosenberg, Five9's CTO and head of AI, and Metrigy's Robin Gareiss discuss the huge changes coming to customer experience in...

Listen

Episode 0

November 16, 2023 • 00:19:36
Episode Cover

MetriSight Ep.50 – Inside Metrigy’s UCaaS Vendor Rankings

Metrigy has published its first ranking of UCaaS providers, based on market share, financials, market share momentum, product mix, customer sentiment, and customer business...

Listen

Episode 96

June 29, 2026 • 00:17:02
Episode Cover

MetriSight Ep.96 - Tracking AI Sentiment QoQ

Metrigy's Matt Craig, senior director of product development, shares the Q2 view of our AI Sentiment Index. Tune in to discover how the index...

Listen