NICE is one of the world’s largest providers of CX technologies, including contact center, workforce optimization, knowledge management, analytics, fraud prevention, and a wide...
In this episode, Jonathan Rosenberg, Five9's CTO and head of AI, and Metrigy's Robin Gareiss discuss the huge changes coming to customer experience in...
Sam Wilson, formerly CFO, CCO, and interim CEO, at 8×8, was recently named CEO. In this episode, we’ll talk to Sam to learn how...