MetriSight Ep.31 - Customer Insights & Analytics Research Highlights

February 21, 2023 00:18:39
MetriSight Ep.31 - Customer Insights & Analytics Research Highlights
Metrigy MetriSight
MetriSight Ep.31 - Customer Insights & Analytics Research Highlights

Feb 21 2023 | 00:18:39

/

Show Notes

Metrigy’s Robin Gareiss takes us on a short tour of her latest CX research study, which takes a deep dive on customer insights and analytics. She shares unexpected findings, success metrics, and more.

Other Episodes

Episode

May 15, 2024 00:09:41
Episode Cover

MetriSight Ep.62 – CX MetriCast 2024: Key Takeaways

From AI bot adoption to spending drivers for contact center platforms, Metrigy’s Diane Myers shares a few research snippets from Metrigy’s Customer Experience MetriCast...

Listen

Episode

September 19, 2022 00:13:09
Episode Cover

MetriSight Ep.19 – Tech Spending Update: Study Highlights

Join principal analysts Robin Gareiss, Irwin Lazar, and Beth Schultz for highlights from Metrigy’s recent study on enterprising spending plans for CX, workplace collaboration,...

Listen

Episode

January 17, 2024 00:26:00
Episode Cover

MetriSight Ep.55 – Who’s Who in Metrigy’s CPaaS MetriRank Report

Metrigy has published its first ranking of CPaaS providers, based on market share, financials, market share momentum, product mix, customer sentiment, and customer business...

Listen