MetriSight Ep.31 - Customer Insights & Analytics Research Highlights

February 21, 2023 00:18:39
MetriSight Ep.31 - Customer Insights & Analytics Research Highlights
Metrigy MetriSight
MetriSight Ep.31 - Customer Insights & Analytics Research Highlights

Feb 21 2023 | 00:18:39

/

Show Notes

Metrigy’s Robin Gareiss takes us on a short tour of her latest CX research study, which takes a deep dive on customer insights and analytics. She shares unexpected findings, success metrics, and more.

Other Episodes

Episode

September 04, 2024 00:24:49
Episode Cover

MetriSight Ep. 70 - 2024 State of International Voice for Contact Center

From the value of cloud voice to combatting downtime and, of course, AI in the voice channel, voice services maven Barbara Dondiego, CEO of...

Listen

Episode

June 10, 2024 00:13:27
Episode Cover

MetriSight Ep.64 – Getting Your Security House in Order

In this episode, Metrigy’s Irwin Lazar walks us through what’s going well, and not so well, in collaboration and contact center security today, and...

Listen

Episode

December 09, 2024 00:20:37
Episode Cover

MetriSight Ep.74 - Simply Neat with Janine Pelosi

In this episode we talk with Janine Pelosi, CEO of Neat, about Neat’s vision for making video engagement simple. We’ll get Janine’s take on...

Listen