MetriSight Ep.31 - Customer Insights & Analytics Research Highlights

February 21, 2023 00:18:39
MetriSight Ep.31 - Customer Insights & Analytics Research Highlights
Metrigy MetriSight
MetriSight Ep.31 - Customer Insights & Analytics Research Highlights

Feb 21 2023 | 00:18:39

/

Show Notes

Metrigy’s Robin Gareiss takes us on a short tour of her latest CX research study, which takes a deep dive on customer insights and analytics. She shares unexpected findings, success metrics, and more.

Other Episodes

Episode 0

July 11, 2022 00:26:57
Episode Cover

MetriSight Ep.14 – How CTO-Driven Innovation Can Lead to a Tech Spin-Off

Metrigy’s Robin Gareiss sits down with Lintelio’s president and CTO, Henry Svendblad, to discuss how he went from heading technology strategy at a healthcare...

Listen

Episode

December 12, 2022 00:11:53
Episode Cover

MetriSight Ep.22 – Inside Yum! Brands’ Digital Journey

Gauri Bhalerao, director of global applications at Yum!, shares how the company is developing its digital strategy around three pillars: easy experiences, easy operations,...

Listen

Episode

May 15, 2024 00:09:41
Episode Cover

MetriSight Ep.62 – CX MetriCast 2024: Key Takeaways

From AI bot adoption to spending drivers for contact center platforms, Metrigy’s Diane Myers shares a few research snippets from Metrigy’s Customer Experience MetriCast...

Listen