Beth Schultz, VP of research and principal analyst, walks through key findings of Metrigy’s new employee experience research, including top goals, collaboration’s role, and adoption planning.
Metrigy President and Principal Analyst Irwin Lazar shares the good and not so good coming out of the latest earnings reports, and gives his...
Intradiem focuses on automating functions that boost productivity and experience of customer service teams. The company also guarantees its customers will save money with...
From the value of cloud voice to combatting downtime and, of course, AI in the voice channel, voice services maven Barbara Dondiego, CEO of...
