Beth Schultz, VP of research and principal analyst, walks through key findings of Metrigy’s new employee experience research, including top goals, collaboration’s role, and adoption planning.
Metrigy CEO Robin Gareiss provides a quick peek at what you’ll learn in her sessions on agent assist and AI-fueled job shifting, and shares...
Five9 is one of the leading CCaaS providers, and it’s made its mark innovating in AI-enabled technologies that support functions such as agent assist...
Beth Schultz, VP of research and principal analyst, shares some highlights from her recently published CPaaS research study, from adoption to top use cases...
