MetriSight Ep.6 – CX Market: Opportunities & Disruptors

March 21, 2022 00:17:14
MetriSight Ep.6 – CX Market: Opportunities & Disruptors
Metrigy MetriSight
MetriSight Ep.6 – CX Market: Opportunities & Disruptors

Mar 21 2022 | 00:17:14

/

Show Notes

Episode 6: Robin Gareiss, CEO and principal analyst, shares top takeways from her latest buyer-side CX market study.

Other Episodes

Episode

February 06, 2023 00:28:26
Episode Cover

MetriSight Ep.29 – Outlook on Five9 with new CEO

Five9 is one of the leading CCaaS providers, and it’s made its mark innovating in AI-enabled technologies that support functions such as agent assist...

Listen

Episode

February 22, 2024 00:24:19
Episode Cover

MetriSight Ep.57 – UCaaS Trends with Cisco’s Geoff Huang

The UCaaS market continues to grow, both in adoption as well as in capabilities. Technologies like generative AI offer the potential to transform how...

Listen

Episode

August 05, 2024 00:15:19
Episode Cover

MetriSight Ep.67 - Inside Metrigy's CCaaS MetriRank 2024

Metrigy has published its second-annual ranking of CCaaS providers, based on market share, financials, market share momentum, product mix, customer sentiment, and customer business...

Listen