Contact Center architecture doesn’t have to dictate level of innovation. Whether you’re on-prem and staying there, on-prem and gradually moving to the cloud, or...
Metrigy’s Robin Gareiss sits down with Lumen’s Art Goldberg, senior manager, product management, for a chat on the role of the carrier for cloud...
Metrigy President and Principal Analyst Irwin Lazar shares the good and not so good coming out of the latest earnings reports, and gives his...
