Beth Schultz, VP of research and principal analyst, walks through key findings of Metrigy’s new employee experience research, including top goals, collaboration’s role, and...
Anthony Bartolo, CEO of Aduna, the joint telecom industry venture formed last fall to unify the industry around network APIs, joined this MetriCast episode...
In this podcast episode, Robin Gareiss and Devon Mychal discuss the evolution and impact of AI in contact centers, focusing on Cresta's use of...
