Beth Schultz, VP of research and principal analyst, walks through key findings of Metrigy's new employee experience research, including top goals, collaboration's role, and...
Metrigy CEO Robin Gareiss provides a quick peek at what you’ll learn in her sessions on agent assist and AI-fueled job shifting, and shares...
Contact Center architecture doesn’t have to dictate level of innovation. Whether you’re on-prem and staying there, on-prem and gradually moving to the cloud, or...
