Zoom recently introduced Huddles, a virtual co-working space designed to bring in-office, ad-hoc engagement experiences to virtual employees. In this episode of the Metrigy...
From AI bot adoption to spending drivers for contact center platforms, Metrigy’s Diane Myers shares a few research snippets from Metrigy’s Customer Experience MetriCast...
President & Principal Analyst Irwin Lazar walks through Metrigy’s buyer-side award program for workplace collaboration, and shares which providers won which categories.