Robert Galop, CMO of the recently formed CPaaS Acceleration Alliance, shares a status report on the sate of CPaaS and the latest on this new organization.
Metrigy is gearing up to host the inaugural Future of CX Expo conference at the ITEXPO techsupershow. Robin Gareiss and Beth Schultz share a...
Metrigy’s Robin Gareiss takes us on a short tour of her latest CX research study, which takes a deep dive on customer insights and...
The UC landscape continues to rapidly evolve as organizations embrace cloud, support the needs of a hybrid workforce, and seek to optimize OpEx during...
