Robert Galop, CMO of the recently formed CPaaS Acceleration Alliance, shares a status report on the sate of CPaaS and the latest on this new organization.
In this episode Metrigy President and Principal Analyst Irwin Lazar is joined by Martin Bitzinger, Senior Vice President for Product Management from Mitel to...
Ross Williams, chief product officer at Virsae, and Metrigy’s Robin Gareiss discuss how today’s management platforms can help improve the quality of customer interactions,...
Intradiem focuses on automating functions that boost productivity and experience of customer service teams. The company also guarantees its customers will save money with...
