Metrigy has published its first ranking of CCaaS providers, based on market share, financials, market share momentum, product mix, customer sentiment, and customer business success. In this episode, discover why NICE gets the No. 1 spot, and find out which other vendors made the cut.
Join principal analysts Robin Gareiss, Irwin Lazar, and Beth Schultz for highlights from Metrigy's recent study on enterprising spending plans for CX, workplace collaboration,...
Episode 6: Robin Gareiss, CEO and principal analyst, shares top takeways from her latest buyer-side CX market study.
The UC landscape continues to rapidly evolve as organizations embrace cloud, support the needs of a hybrid workforce, and seek to optimize OpEx during...
