Weston Morris, global strategy lead for digital workplace services at Unisys, sits down with Metrigy’s Beth Schultz for a discussion around “UC happiness,” aligning experience insight with organizational change management, the importance of asking “so what?” and much more.
Metrigy CEO and principal analyst Robin Gareiss shares highlights of what she’s learned from her latest customer experience research, with perspectives from enterprises and...
The UCaaS market continues to grow, both in adoption as well as in capabilities. Technologies like generative AI offer the potential to transform how...
Episode 6: Robin Gareiss, CEO and principal analyst, shares top takeways from her latest buyer-side CX market study.
