MetriSight Ep.18 – How to Think About Next-Gen Experience Management

September 13, 2022 00:26:53
MetriSight Ep.18 – How to Think About Next-Gen Experience Management
Metrigy MetriSight
MetriSight Ep.18 – How to Think About Next-Gen Experience Management

Sep 13 2022 | 00:26:53

/

Show Notes

Weston Morris, global strategy lead for digital workplace services at Unisys, sits down with Metrigy’s Beth Schultz for a discussion around “UC happiness,” aligning experience insight with organizational change management, the importance of asking “so what?” and much more.

Other Episodes

Episode 0

September 19, 2022 00:13:08
Episode Cover

MetriSight Ep.19 - Tech Spending Update: Study Highlights

Join principal analysts Robin Gareiss, Irwin Lazar, and Beth Schultz for highlights from Metrigy's recent study on enterprising spending plans for CX, workplace collaboration,...

Listen

Episode 0

August 23, 2023 00:18:40
Episode Cover

MetriSight Ep.44 – Workplace Collaboration MetriStars 2023: Overview & Winners

Metrigy’s Irwin Lazar takes us inside the MetriStar program and shares which providers have earned Top Provider Awards, based on customer sentiment scores and...

Listen

Episode

June 24, 2024 00:21:45
Episode Cover

MetriSight Ep.65 – What You Need to Know About Knowledge Management in an AI World

Whitney Meer, an applied AI expert with NICE, explains why knowledge management is really all about AI management today, requirements for doing it well,...

Listen