Weston Morris, global strategy lead for digital workplace services at Unisys, sits down with Metrigy’s Beth Schultz for a discussion around “UC happiness,” aligning experience insight with organizational change management, the importance of asking “so what?” and much more.
Metrigy has published its first ranking of CPaaS providers, based on market share, financials, market share momentum, product mix, customer sentiment, and customer business...
Research analyst Matt Baloga walks through the basics of workflow management, from what it is to how it works, how companies are benefiting from...
An early pioneer with AI for communications platforms, Dialpad is now headed firmly into an agentic, fully autonomous future with a skills-based approach that...
