MetriSight Ep.18 - How to Think About Next-Gen Experience Management

Metrigy MetriSight

Sep 13 2022 | 00:26:52

00:00 / 00:26:52

Show Notes

Weston Morris, global strategy lead for digital workplace services at Unisys, sits down with Metrigy's Beth Schultz for a discussion around "UC happiness," aligning experience insight with organizational change management, the importance of asking "so what?" and much more.

Other Episodes

Episode

February 06, 2023 • 00:28:26

MetriSight Ep.29 – Outlook on Five9 with new CEO

Five9 is one of the leading CCaaS providers, and it’s made its mark innovating in AI-enabled technologies that support functions such as agent assist...

Episode

July 15, 2025 • 00:18:19

MetriSight Ep.83 - 2025 CCaaS MetriRank: Who's Top, Who's Not, and Why?

In this episode, Metrigy's Diane Myers, senior research director, walks us through the just released 2025 CCaaS MetriRank, our third-annual ranking of top providers...

Episode 0

October 20, 2022 • 00:16:05

MetriSight Ep.21 – Talking Data with Metrigy’s New Team Members

Metrigy has recently expanded with the addition of a chief data scientist, Matt Craig, and principal analyst, Diane Myers. Meet them in this episode,...