Zoom recently introduced Huddles, a virtual co-working space designed to bring in-office, ad-hoc engagement experiences to virtual employees. In this episode of the Metrigy...
Metrigy CEO and Principal Analyst, Robin Gareiss, shares details of her 2022 buyer-side research on 10 critical CX technologies, highlighting six trends and surprise...
Steve Hamrick, VP of product management at Slack, likes to say that app utilization, an oft-sought-after goal, is not a surrogate for business value....
