Latest Episodes
MetriSight Ep.56 – Sneak Peek at Future of CX Expo
Metrigy is gearing up to host the inaugural Future of CX Expo conference at the ITEXPO techsupershow. Robin Gareiss and Beth Schultz share a...
MetriSight Ep.55 – Who’s Who in Metrigy’s CPaaS MetriRank Report
Metrigy has published its first ranking of CPaaS providers, based on market share, financials, market share momentum, product mix, customer sentiment, and customer business...
MetriSight Ep.54 – Unified Communications Trends in 2024 with Mitel
In this episode Metrigy President and Principal Analyst Irwin Lazar is joined by Martin Bitzinger, Senior Vice President for Product Management from Mitel to...
MetriSight Ep.53 – What’s On Our Minds for 2024
From the worlds of customer experience, employee experience, and workplace collaboration, Metrigy analysts talk about what technologies and trends they’ll be keeping up on...
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MetriSight Ep.52 – Generative AI the UJET Way
UJET CEO Anand Janefalkar shares his unique perspective on generative AI, AI innovation, and the AI-empowered future of CX.
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MetriSight Ep.51 – Inside Vonage’s CPaaS Mission
Vikram Khandpur joined Vonage in April 2023 as SVP of CPaaS Products and Developer Experience. He’s charged with driving the strategic direction for the...