Metrigy MetriSight

Metrigy's MetriSight provides metrics-based guidance for IT professionals covering the latest topics unified communications and collaboration, customer engagement, employee experience and work management.

Latest Episodes

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March 06, 2023 00:18:39
MetriSight Ep. 33 - A Conversation with Diego Alberti of Warner Brothers Discovery

MetriSight Ep. 33 - A Conversation with Diego Alberti of Warner Brothers Discovery

Hear from this enterprise IT leader as he shares his insights into the trends shaping communications and collaboration going forward. We discuss vendor strategies,...

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February 28, 2023 00:17:08
MetriSight Ep.32 - Metrigy's Latest Workplace Collaboration Data

MetriSight Ep.32 - Metrigy's Latest Workplace Collaboration Data

The era of hybrid work has ushered in new opportunities and challenges for employee engagement. In this MetriSight we're joined by Irwin Lazar, President...

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February 21, 2023 00:18:39
MetriSight Ep.31 - Customer Insights & Analytics Research Highlights

MetriSight Ep.31 - Customer Insights & Analytics Research Highlights

Metrigy’s Robin Gareiss takes us on a short tour of her latest CX research study, which takes a deep dive on customer insights and...

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February 13, 2023 00:18:40
MetriSight Ep.30 - CPaaS Research Takeaways

MetriSight Ep.30 - CPaaS Research Takeaways

Beth Schultz, VP of research and principal analyst, shares some highlights from her recently published CPaaS research study, from adoption to top use cases...

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February 06, 2023 00:28:25
MetriSight Ep.29 - Outlook on Five9 with new CEO

MetriSight Ep.29 - Outlook on Five9 with new CEO

Five9 is one of the leading CCaaS providers, and it’s made its mark innovating in AI-enabled technologies that support functions such as agent assist...

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January 30, 2023 00:22:59
MetriSight Ep.28 - Inside Cisco's Strength-Based Culture

MetriSight Ep.28 - Inside Cisco's Strength-Based Culture

Roxanne Bisby Davis, senior director for people research and intelligence at Cisco, discusses the company's data-driven, research-based approach to keeping people in the spotlight...

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