Latest Episodes
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MetriSight Ep.35 – Inside Metrigy’s CX MetriStar Awards
Metrigy’s MetriStar Award program recognizes top providers in 14 categories based on customer ratings and business success metrics. CEO Robin Gareiss and Chief Data...
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MetriSight Ep.34 - Counting Down to Enterprise Connect 2023
Eric Krapf, Enterprise Connect GM and program co-chair, talks about what to expect at this year's event, from the mainstage to the expo floor.
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MetriSight Ep. 33 - A Conversation with Diego Alberti of Warner Brothers Discovery
Hear from this enterprise IT leader as he shares his insights into the trends shaping communications and collaboration going forward. We discuss vendor strategies,...
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MetriSight Ep.32 - Metrigy's Latest Workplace Collaboration Data
The era of hybrid work has ushered in new opportunities and challenges for employee engagement. In this MetriSight we're joined by Irwin Lazar, President...
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MetriSight Ep.31 - Customer Insights & Analytics Research Highlights
Metrigy’s Robin Gareiss takes us on a short tour of her latest CX research study, which takes a deep dive on customer insights and...
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MetriSight Ep.30 - CPaaS Research Takeaways
Beth Schultz, VP of research and principal analyst, shares some highlights from her recently published CPaaS research study, from adoption to top use cases...