Latest Episodes
MetriSight Ep.30 – CPaaS Research Takeaways
Beth Schultz, VP of research and principal analyst, shares some highlights from her recently published CPaaS research study, from adoption to top use cases...
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MetriSight Ep.29 - Outlook on Five9 with new CEO
Five9 is one of the leading CCaaS providers, and it’s made its mark innovating in AI-enabled technologies that support functions such as agent assist...
MetriSight Ep.29 – Outlook on Five9 with new CEO
Five9 is one of the leading CCaaS providers, and it’s made its mark innovating in AI-enabled technologies that support functions such as agent assist...
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MetriSight Ep.28 - Inside Cisco's Strength-Based Culture
Roxanne Bisby Davis, senior director for people research and intelligence at Cisco, discusses the company's data-driven, research-based approach to keeping people in the spotlight...
MetriSight Ep.28 – Inside Cisco’s Strength-Based Culture
Roxanne Bisby Davis, senior director for people research and intelligence at Cisco, discusses the company’s data-driven, research-based approach to keeping people in the spotlight...
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MetriSight Ep.27 - Virsae Tech Guru on Rooting Out Performance Problems
Ross Williams, chief product officer at Virsae, and Metrigy's Robin Gareiss discuss how today's management platforms can help improve the quality of customer interactions,...