In April, Zoom announced the acquisition of Workvivo, an employee engagement and communications app provider. Today we touch base with Gidi Pridor, Workvivo CMO, on how the Zoom-Workvivo relationship came about and what Workvivo brings to Zoom, and vice versa.
Metrigy has published its second-annual ranking of CCaaS providers, based on market share, financials, market share momentum, product mix, customer sentiment, and customer business...
Metrigy CEO and principal analyst Robin Gareiss shares highlights of what she’s learned from her latest customer experience research, with perspectives from enterprises and...
As NiCE CMO Michelle Cooper reaches the 6-month mark in her role, Metrigy CEO Robin Gareiss discusses her lessons learned, how she will and...
