NICE is one of the world’s largest providers of CX technologies, including contact center, workforce optimization, knowledge management, analytics, fraud prevention, and a wide variety of AI-powered applications. NICE is highly regarded for its branding, product marketing, and even design. Einat Weiss is the Chief Marketing Officer who oversees all of this. Einat has been with NICE for more than 15 years, the past 5 as CMO. In this episode, Einat shares her thoughts on being an executive at NICE, how she has excelled in a demanding environment, her secrets to success in marketing, and advice to those who want to be in her role someday.
Episode 5: The Metrigy team will be onsite in Orlando for Enterprise Connect, sharing updates on CPaaS, self-service, E911, and team collaboration security. Tune...
Research analyst Matt Baloga walks through the basics of workflow management, from what it is to how it works, how companies are benefiting from...
From agentic AI to workplace of the future, here are a few of the technologies and trends Metrigy will be exploring in 2025.
