Latest Episodes
92
MetriSight Ep.92 - Driving Growth in the Age of AI with Praval Singh of Zoho
AI is rapidly changing not only how companies use technology, but also how software vendors deliver value. In this episode with chat with Praval...
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MetriSight Ep.91 - Top Takeaways from Enterprise Connect 2026
Metrigy's Robin Gareiss, Irwin Lazar, and Diane Myers share highlights from their week in Las Vegas for EC '26, from showcased products to developing...
MetriSight Ep.90 - Evolving Security Threats in 2026
In this episode we’ll chat with HP about the evolving endpoint security and threat landscape in 2026. We'll discuss the impact of AI for...
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MetriSight Ep.89 - What We'll Be Watching in 2026
Kick off the year with Metrigy analysts, who share what's top of mind for them in customer experience and workplace collaboration as 2026 gets...
MetriSight Ep.88 - "CX as we know it is dead": Dialpad CEO Craig Walker Explains!
An early pioneer with AI for communications platforms, Dialpad is now headed firmly into an agentic, fully autonomous future with a skills-based approach that...
MetriSight Ep.86 - Agentic AI: Transforming Contact Centers with Cresta
In this podcast episode, Robin Gareiss and Devon Mychal discuss the evolution and impact of AI in contact centers, focusing on Cresta's use of...