Metrigy MetriSight

Metrigy's MetriSight provides metrics-based guidance for IT professionals covering the latest topics unified communications and collaboration, customer engagement, employee experience and work management.

Latest Episodes

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September 28, 2023 00:28:05
MetriSight Ep.47 – What’s Next for 8×8

MetriSight Ep.47 – What’s Next for 8×8

Sam Wilson, formerly CFO, CCO, and interim CEO, at 8×8, was recently named CEO. In this episode, we’ll talk to Sam to learn how...

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September 12, 2023 00:21:12
MetriSight Ep.46 – Talking Zoom Huddles with David Ball

MetriSight Ep.46 – Talking Zoom Huddles with David Ball

Zoom recently introduced Huddles, a virtual co-working space designed to bring in-office, ad-hoc engagement experiences to virtual employees. In this episode of the Metrigy...

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August 28, 2023 00:18:20
MetriSight Ep.45 – How to Uplevel Slack’s Value to the Enterprise

MetriSight Ep.45 – How to Uplevel Slack’s Value to the Enterprise

Steve Hamrick, VP of product management at Slack, likes to say that app utilization, an oft-sought-after goal, is not a surrogate for business value....

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August 23, 2023 00:18:40
MetriSight Ep.44 – Workplace Collaboration MetriStars 2023: Overview & Winners

MetriSight Ep.44 – Workplace Collaboration MetriStars 2023: Overview & Winners

Metrigy’s Irwin Lazar takes us inside the MetriStar program and shares which providers have earned Top Provider Awards, based on customer sentiment scores and...

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August 08, 2023 00:22:15
MetriSight Ep.43 – Touching Base on CPaaS Acceleration

MetriSight Ep.43 – Touching Base on CPaaS Acceleration

Robert Galop, CMO of the recently formed CPaaS Acceleration Alliance, shares a status report on the sate of CPaaS and the latest on this...

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August 02, 2023 00:14:31
MetriSight Ep.42 – Inside Metrigy’s CCaaS MetriRank Report

MetriSight Ep.42 – Inside Metrigy’s CCaaS MetriRank Report

Metrigy has published its first ranking of CCaaS providers, based on market share, financials, market share momentum, product mix, customer sentiment, and customer business...

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