Metrigy MetriSight

Metrigy's MetriSight provides metrics-based guidance for IT professionals covering the latest topics unified communications and collaboration, customer engagement, employee experience and work management.

Latest Episodes

March 07, 2024 00:11:59
MetriSight Ep.58 – What’s On Our CX Agenda for Enterprise Connect?

MetriSight Ep.58 – What’s On Our CX Agenda for Enterprise Connect?

Metrigy CEO Robin Gareiss provides a quick peek at what you’ll learn in her sessions on agent assist and AI-fueled job shifting, and shares...

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February 22, 2024 00:24:19
MetriSight Ep.57 – UCaaS Trends with Cisco’s Geoff Huang

MetriSight Ep.57 – UCaaS Trends with Cisco’s Geoff Huang

The UCaaS market continues to grow, both in adoption as well as in capabilities. Technologies like generative AI offer the potential to transform how...

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February 05, 2024 00:13:47
MetriSight Ep.56 – Sneak Peek at Future of CX Expo

MetriSight Ep.56 – Sneak Peek at Future of CX Expo

Metrigy is gearing up to host the inaugural Future of CX Expo conference at the ITEXPO techsupershow. Robin Gareiss and Beth Schultz share a...

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January 17, 2024 00:26:00
MetriSight Ep.55 – Who’s Who in Metrigy’s CPaaS MetriRank Report

MetriSight Ep.55 – Who’s Who in Metrigy’s CPaaS MetriRank Report

Metrigy has published its first ranking of CPaaS providers, based on market share, financials, market share momentum, product mix, customer sentiment, and customer business...

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January 16, 2024 00:29:16
MetriSight Ep.54 – Unified Communications Trends in 2024 with Mitel

MetriSight Ep.54 – Unified Communications Trends in 2024 with Mitel

In this episode Metrigy President and Principal Analyst Irwin Lazar is joined by Martin Bitzinger, Senior Vice President for Product Management from Mitel to...

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January 04, 2024 00:29:40
MetriSight Ep.53 – What’s On Our Minds for 2024

MetriSight Ep.53 – What’s On Our Minds for 2024

From the worlds of customer experience, employee experience, and workplace collaboration, Metrigy analysts talk about what technologies and trends they’ll be keeping up on...

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