Metrigy MetriSight

Metrigy's MetriSight provides metrics-based guidance for IT professionals covering the latest topics unified communications and collaboration, customer engagement, employee experience and work management.

Latest Episodes

June 10, 2024 00:13:27
MetriSight Ep.64 - Getting Your Security House in Order

MetriSight Ep.64 - Getting Your Security House in Order

In this episode, Metrigy's Irwin Lazar walks us through what's going well, and not so well, in collaboration and contact center security today, and...

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May 30, 2024 00:28:27
MetriSight Ep.63 - What's in a Connected Workspace?

MetriSight Ep.63 - What's in a Connected Workspace?

John Hurley, head of product marketing for Notion, explains the company's approach to collaborative work management... and shares why, as an entrepreneur at heart,...

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May 15, 2024 00:09:41
MetriSight Ep.62 - CX MetriCast 2024: Key Takeaways

MetriSight Ep.62 - CX MetriCast 2024: Key Takeaways

From AI bot adoption to spending drivers for contact center platforms, Metrigy's Diane Myers shares a few research snippets from Metrigy's Customer Experience MetriCast...

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May 07, 2024 00:28:15
MetriSight Ep.61 - Realizing Collaboration ROI via Compliance; a Conversation with Theta Lake CEO Devin Redmond

MetriSight Ep.61 - Realizing Collaboration ROI via Compliance; a Conversation with Theta Lake CEO Devin Redmond

New collaboration applications and features are rapidly transforming employee and customer engagement. But for regulated companies to achieve success, they must ensure that application...

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April 24, 2024 00:25:38
MetriSight Ep.60 - 2024 CX MetriStar Award Winner Recap

MetriSight Ep.60 - 2024 CX MetriStar Award Winner Recap

Tune in to discover which vendors have earned our prestigious MetriStar Top Provider Award across 12 CX technology categories, and which additional providers get...

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April 24, 2024 00:10:57
MetriSight Ep.59 - What's on Our UC Agenda for Enterprise Connect?

MetriSight Ep.59 - What's on Our UC Agenda for Enterprise Connect?

Metrigy's Irwin Lazar and Diane Myers will be on hand at EC2024 to share insights on 911, AI for employee collaboration, premises-to-UC cloud migration,...

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