Metrigy MetriSight

Metrigy's MetriSight provides metrics-based guidance for IT professionals covering the latest topics unified communications and collaboration, customer engagement, employee experience and work management.

Latest Episodes

January 07, 2025 00:24:08
MetriSight Ep.75 - Pragmatic AI & Beyond: Smartsheet's Take

MetriSight Ep.75 - Pragmatic AI & Beyond: Smartsheet's Take

Metrigy’s connected workspace research shows that about 62% of companies studied already are supporting or planning to support AI functionality for collaborative work management...

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December 09, 2024 00:20:37
MetriSight Ep.74 - Simply Neat with Janine Pelosi

MetriSight Ep.74 - Simply Neat with Janine Pelosi

In this episode we talk with Janine Pelosi, CEO of Neat, about Neat’s vision for making video engagement simple. We’ll get Janine’s take on...

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November 26, 2024 00:21:27
MetriSight Ep.73 - CPaaS MetriRank 2024: Provider Overview

MetriSight Ep.73 - CPaaS MetriRank 2024: Provider Overview

Metrigy's second-annual ranking of CPaaS providers is out! Find out which providers made the Top 10, and why--and which missed the cut-off but are...

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October 11, 2024 00:17:29
MetriSight Ep.72 - Top Takeaways from Metrigy's Workplace Collaboration MetriCast

MetriSight Ep.72 - Top Takeaways from Metrigy's Workplace Collaboration MetriCast

What's the state of adoption for key worksplace collaboration products and services? In this episode, Diane Myers, senior research director and principal analyst responsible...

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September 17, 2024 00:26:03
MetriSight Ep.71 - CX Vision: 3 Pillars that Will Impact the Future

MetriSight Ep.71 - CX Vision: 3 Pillars that Will Impact the Future

In this episode, Jonathan Rosenberg, Five9's CTO and head of AI, and Metrigy's Robin Gareiss discuss the huge changes coming to customer experience in...

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September 04, 2024 00:24:49
MetriSight Ep. 70 - 2024 State of International Voice for Contact Center

MetriSight Ep. 70 - 2024 State of International Voice for Contact Center

From the value of cloud voice to combatting downtime and, of course, AI in the voice channel, voice services maven Barbara Dondiego, CEO of...

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