Latest Episodes
95
MetriSight Ep.95 - Announcing 2026 CX MetriStar Award Winners
Which CX providers are delivering the best business value for their customers and receive the highest customer sentiment ratings across nine product categories? We...
94
MetriSight Ep.94 - De-risking AI Voice Agents
In this episode, Mark Rohan, co-founder and COO of CX assurance company Klearcom, joins us for a discussion on the real-world challenges of using...
93
MetriSight Ep.93 - Introducing Metrigy's CX Consumer & AI Sentiment Indexes
Metrigy recently released our inaugural quarterly indexes for tracking how people feel about customer service and AI. Project leads Matt Craig, our senior director...
92
MetriSight Ep.92 - Driving Growth in the Age of AI with Praval Singh of Zoho
AI is rapidly changing not only how companies use technology, but also how software vendors deliver value. In this episode with chat with Praval...
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MetriSight Ep.91 - Top Takeaways from Enterprise Connect 2026
Metrigy's Robin Gareiss, Irwin Lazar, and Diane Myers share highlights from their week in Las Vegas for EC '26, from showcased products to developing...
MetriSight Ep.90 - Evolving Security Threats in 2026
In this episode we’ll chat with HP about the evolving endpoint security and threat landscape in 2026. We'll discuss the impact of AI for...