Latest Episodes
MetriSight Ep.79 - CEO Scott Russell's Plan to Build on NICE's CX Success
Get to know Scott Russell, CEO of NICE, in this podcast discussing the future of NICE with his new leadership, the rapidly growing customer...
MetriSight Ep.78 - Key Takeaways from EC25
Metrigy analysts share what most piqued their interest among the myriad customer experience- and workplace colloboration-related announcements and conversations at Enterprise Connect 2025.
MetriSight Ep.77 - Metrigy Top 10: Who's Who in UCaaS
In this episode, find out which providers are Top 10 in Metrigy’s annual UCaaS MetriRank report. Senior Research Director Diane Myers walks us through...
MetriSight Ep.76 - Metrigy's Take on the Year Ahead in Customer & Employee Engagement
From agentic AI to workplace of the future, here are a few of the technologies and trends Metrigy will be exploring in 2025.
MetriSight Ep.75 - Pragmatic AI & Beyond: Smartsheet's Take
Metrigy’s connected workspace research shows that about 62% of companies studied already are supporting or planning to support AI functionality for collaborative work management...
MetriSight Ep.74 - Simply Neat with Janine Pelosi
In this episode we talk with Janine Pelosi, CEO of Neat, about Neat’s vision for making video engagement simple. We’ll get Janine’s take on...