Latest Episodes
MetriSight Ep.90 - Evolving Security Threats in 2026
In this episode we’ll chat with HP about the evolving endpoint security and threat landscape in 2026. We'll discuss the impact of AI for...
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MetriSight Ep.89 - What We'll Be Watching in 2026
Kick off the year with Metrigy analysts, who share what's top of mind for them in customer experience and workplace collaboration as 2026 gets...
MetriSight Ep.88 - "CX as we know it is dead": Dialpad CEO Craig Walker Explains!
An early pioneer with AI for communications platforms, Dialpad is now headed firmly into an agentic, fully autonomous future with a skills-based approach that...
MetriSight Ep.86 - Agentic AI: Transforming Contact Centers with Cresta
In this podcast episode, Robin Gareiss and Devon Mychal discuss the evolution and impact of AI in contact centers, focusing on Cresta's use of...
MetriSight Ep.85 - Navigating Change: NiCE's Rebranding and AI Strategy
As NiCE CMO Michelle Cooper reaches the 6-month mark in her role, Metrigy CEO Robin Gareiss discusses her lessons learned, how she will and...
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MetriSight Ep.84 - AI: New Ways to Drive Results
Vinod Muthukrishnan, Cisco VP & COO, joins us to advise companies on how to get started, progress, and demonstrate compelling business improvements with AI...