Metrigy MetriSight

Metrigy's MetriSight provides metrics-based guidance for IT professionals covering the latest topics unified communications and collaboration, customer engagement, employee experience and work management.

Latest Episodes

April 24, 2024 00:25:38
MetriSight Ep.60 – 2024 CX MetriStar Award Winner Recap

MetriSight Ep.60 – 2024 CX MetriStar Award Winner Recap

Tune in to discover which vendors have earned our prestigious MetriStar Top Provider Award across 12 CX technology categories, and which additional providers get...

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April 24, 2024 00:10:57
MetriSight Ep.59 – What’s on Our UC Agenda for Enterprise Connect?

MetriSight Ep.59 – What’s on Our UC Agenda for Enterprise Connect?

Metrigy’s Irwin Lazar and Diane Myers will be on hand at EC2024 to share insights on 911, AI for employee collaboration, premises-to-UC cloud migration,...

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March 07, 2024 00:11:59
MetriSight Ep.58 – What’s On Our CX Agenda for Enterprise Connect?

MetriSight Ep.58 – What’s On Our CX Agenda for Enterprise Connect?

Metrigy CEO Robin Gareiss provides a quick peek at what you’ll learn in her sessions on agent assist and AI-fueled job shifting, and shares...

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February 22, 2024 00:24:19
MetriSight Ep.57 – UCaaS Trends with Cisco’s Geoff Huang

MetriSight Ep.57 – UCaaS Trends with Cisco’s Geoff Huang

The UCaaS market continues to grow, both in adoption as well as in capabilities. Technologies like generative AI offer the potential to transform how...

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February 05, 2024 00:13:47
MetriSight Ep.56 – Sneak Peek at Future of CX Expo

MetriSight Ep.56 – Sneak Peek at Future of CX Expo

Metrigy is gearing up to host the inaugural Future of CX Expo conference at the ITEXPO techsupershow. Robin Gareiss and Beth Schultz share a...

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January 17, 2024 00:26:00
MetriSight Ep.55 – Who’s Who in Metrigy’s CPaaS MetriRank Report

MetriSight Ep.55 – Who’s Who in Metrigy’s CPaaS MetriRank Report

Metrigy has published its first ranking of CPaaS providers, based on market share, financials, market share momentum, product mix, customer sentiment, and customer business...

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