Latest Episodes
MetriSight Ep.69 - Repercussions of Microsoft Closing its Azure for Operators Business
In this episode, Metrigy's Diane Myers talks with Greg Zweig, senior director of solutions marketing at Ribbon, about what Microsoft's decision to shutter its...
MetriSight Ep.68 - Workplace Collaboration MetriStars 2024: Overview & Winners
Metrigy's Irwin Lazar takes us inside the MetriStar program and shares which providers have earned Top Provider Awards, based on customer sentiment scores and...
MetriSight Ep.67 - Inside Metrigy's CCaaS MetriRank 2024
Metrigy has published its second-annual ranking of CCaaS providers, based on market share, financials, market share momentum, product mix, customer sentiment, and customer business...
MetriSight Ep.66 - Chatting about Google Meet
In this episode we talk with Mark Ewing, Product Management Director for Google Meet, Rooms, and Voice about Google's vision and plans for hybrid...
MetriSight Ep.65 – What You Need to Know About Knowledge Management in an AI World
Whitney Meer, an applied AI expert with NICE, explains why knowledge management is really all about AI management today, requirements for doing it well,...
MetriSight Ep.64 – Getting Your Security House in Order
In this episode, Metrigy’s Irwin Lazar walks us through what’s going well, and not so well, in collaboration and contact center security today, and...