Metrigy’s Robin Gareiss sits down with Lumen’s Art Goldberg, senior manager, product management, for a chat on the role of the carrier for cloud contact center–beyond the platform.
From the value of cloud voice to combatting downtime and, of course, AI in the voice channel, voice services maven Barbara Dondiego, CEO of...
Metrigy’s analyst team was onsite for Enterprise Connect 23 in Orlando. In this week’s episode, they share their takes on the hottest news and...
In this episode, find out which providers are Top 10 in Metrigy’s annual UCaaS MetriRank report. Senior Research Director Diane Myers walks us through...
