Metrigy’s Robin Gareiss sits down with Lumen’s Art Goldberg, senior manager, product management, for a chat on the role of the carrier for cloud contact center–beyond the platform.
Beth Schultz, VP of research and principal analyst, walks through key findings of Metrigy's new employee experience research, including top goals, collaboration's role, and...
Roxanne Bisby Davis, senior director for people research and intelligence at Cisco, discusses the company's data-driven, research-based approach to keeping people in the spotlight...
In this episode, Metrigy's Diane Myers, senior research director, walks us through the just released 2025 CCaaS MetriRank, our third-annual ranking of top providers...
