Metrigy’s Robin Gareiss sits down with Lumen’s Art Goldberg, senior manager, product management, for a chat on the role of the carrier for cloud contact center–beyond the platform.
UJET CEO Anand Janefalkar shares his unique perspective on generative AI, AI innovation, and the AI-empowered future of CX.
Weston Morris, global strategy lead for digital workplace services at Unisys, sits down with Metrigy's Beth Schultz for a discussion around "UC happiness," aligning...
What does CX transformation mean in 2022, and what technologies generate the best success? Metrigy CEO Robin Gareiss has the answers in this latest...