MetriSight Ep.13 - Carriers & CCaaS: What's the Value-Add?

Metrigy MetriSight

Jun 27 2022 | 00:27:07

00:00 / 00:27:07

Show Notes

Metrigy's Robin Gareiss sits down with Lumen's Art Goldberg, senior manager, product management, for a chat on the role of the carrier for cloud contact center--beyond the platform.

Other Episodes

Episode

September 09, 2025 • 00:31:19

MetriSight Ep.85 - Navigating Change: NiCE's Rebranding and AI Strategy

As NiCE CMO Michelle Cooper reaches the 6-month mark in her role, Metrigy CEO Robin Gareiss discusses her lessons learned, how she will and...

Episode

August 26, 2024 • 00:22:04

MetriSight Ep.69 - Repercussions of Microsoft Closing its Azure for Operators Business

In this episode, Metrigy's Diane Myers talks with Greg Zweig, senior director of solutions marketing at Ribbon, about what Microsoft's decision to shutter its...

Episode

February 22, 2024 • 00:24:19

MetriSight Ep.57 – UCaaS Trends with Cisco’s Geoff Huang

The UCaaS market continues to grow, both in adoption as well as in capabilities. Technologies like generative AI offer the potential to transform how...