MetriSight Ep.13 - Carriers & CCaaS: What's the Value-Add?

June 27, 2022 00:27:07
MetriSight Ep.13 - Carriers & CCaaS: What's the Value-Add?
Metrigy MetriSight
MetriSight Ep.13 - Carriers & CCaaS: What's the Value-Add?

Jun 27 2022 | 00:27:07

/

Show Notes

Metrigy's Robin Gareiss sits down with Lumen's Art Goldberg, senior manager, product management, for a chat on the role of the carrier for cloud contact center--beyond the platform.

Other Episodes

Episode

November 26, 2024 00:21:27
Episode Cover

MetriSight Ep.73 - CPaaS MetriRank 2024: Provider Overview

Metrigy's second-annual ranking of CPaaS providers is out! Find out which providers made the Top 10, and why--and which missed the cut-off but are...

Listen

Episode 0

August 01, 2022 00:11:55
Episode Cover

MetriSight Ep. 16 – Workplace Collaboration MetriStar: Overview and Winners

President & Principal Analyst Irwin Lazar walks through Metrigy’s buyer-side award program for workplace collaboration, and shares which providers won which categories.

Listen

Episode 0

April 10, 2023 00:24:40
Episode Cover

MetriSight Ep.36 – Generative AI, Meeting Equality, and Other EC23 Insights

Metrigy’s analyst team was onsite for Enterprise Connect 23 in Orlando. In this week’s episode, they share their takes on the hottest news and...

Listen