MetriSight Ep.13 - Carriers & CCaaS: What's the Value-Add?

Metrigy MetriSight

Jun 27 2022 | 00:27:07

00:00 / 00:27:07

Show Notes

Metrigy's Robin Gareiss sits down with Lumen's Art Goldberg, senior manager, product management, for a chat on the role of the carrier for cloud contact center--beyond the platform.

Other Episodes

Episode

January 16, 2024 • 00:29:16

MetriSight Ep.54 – Unified Communications Trends in 2024 with Mitel

In this episode Metrigy President and Principal Analyst Irwin Lazar is joined by Martin Bitzinger, Senior Vice President for Product Management from Mitel to...

Episode 0

December 20, 2022 • 00:26:50

MetriSight Ep.23 - 2022 Recap & 2023 Watchlist

What most caught Metrigy analysts' attention in 2022 in contact center/CX, UC/workplace collaboration, and employee experience? And, what are they tracking for 2023? Tune...

Episode

February 22, 2024 • 00:24:19

MetriSight Ep.57 – UCaaS Trends with Cisco’s Geoff Huang

The UCaaS market continues to grow, both in adoption as well as in capabilities. Technologies like generative AI offer the potential to transform how...