MetriSight Ep.13 - Carriers & CCaaS: What's the Value-Add?

Metrigy MetriSight

Jun 27 2022 | 00:27:07

00:00 / 00:27:07

Show Notes

Metrigy's Robin Gareiss sits down with Lumen's Art Goldberg, senior manager, product management, for a chat on the role of the carrier for cloud contact center--beyond the platform.

Other Episodes

Episode

August 21, 2024 • 00:15:38

MetriSight Ep.68 - Workplace Collaboration MetriStars 2024: Overview & Winners

Metrigy's Irwin Lazar takes us inside the MetriStar program and shares which providers have earned Top Provider Awards, based on customer sentiment scores and...

Episode

February 23, 2026 • 00:37:07

MetriSight Ep.90 - Evolving Security Threats in 2026

In this episode we’ll chat with HP about the evolving endpoint security and threat landscape in 2026. We'll discuss the impact of AI for...

Episode

July 15, 2025 • 00:18:19

MetriSight Ep.83 - 2025 CCaaS MetriRank: Who's Top, Who's Not, and Why?

In this episode, Metrigy's Diane Myers, senior research director, walks us through the just released 2025 CCaaS MetriRank, our third-annual ranking of top providers...