MetriSight Ep. 12 - Workflow Management on Tap

June 07, 2022 00:06:37
MetriSight Ep. 12 - Workflow Management on Tap
Metrigy MetriSight
MetriSight Ep. 12 - Workflow Management on Tap

Jun 07 2022 | 00:06:37

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Show Notes

From the importance of integration and the relationship to employee experience and more, research analyst Matt Baloga shares a quick preview of his soon-to-publish workflow management study.

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