From the value of cloud voice to combatting downtime and, of course, AI in the voice channel, voice services maven Barbara Dondiego, CEO of...
Metrigy is gearing up to host the inaugural Future of CX Expo conference at the ITEXPO techsupershow. Robin Gareiss and Beth Schultz share a...
Metrigy President and Principal Analyst Irwin Lazar shares the good and not so good coming out of the latest earnings reports, and gives his...
