MetriSight Ep.20 – The CPaaS Value Proposition

October 06, 2022 00:22:32
MetriSight Ep.20 – The CPaaS Value Proposition
Metrigy MetriSight
MetriSight Ep.20 – The CPaaS Value Proposition

Oct 06 2022 | 00:22:32

/

Show Notes

Contact Center architecture doesn’t have to dictate level of innovation. Whether you’re on-prem and staying there, on-prem and gradually moving to the cloud, or fully engaged in the cloud, CPaaS solutions can add value to traditional contact center capabilities. A conversation with Chris Botting, chief product officer at IntelePeer.

Other Episodes

Episode

August 21, 2024 00:15:38
Episode Cover

MetriSight Ep.68 - Workplace Collaboration MetriStars 2024: Overview & Winners

Metrigy's Irwin Lazar takes us inside the MetriStar program and shares which providers have earned Top Provider Awards, based on customer sentiment scores and...

Listen

Episode 0

March 14, 2023 00:30:13
Episode Cover

MetriSight Ep.34 - Counting Down to Enterprise Connect 2023

Eric Krapf, Enterprise Connect GM and program co-chair, talks about what to expect at this year's event, from the mainstage to the expo floor.

Listen

Episode 0

January 25, 2023 00:20:51
Episode Cover

MetriSight Ep.27 - Virsae Tech Guru on Rooting Out Performance Problems

Ross Williams, chief product officer at Virsae, and Metrigy's Robin Gareiss discuss how today's management platforms can help improve the quality of customer interactions,...

Listen