From AI bot adoption to spending drivers for contact center platforms, Metrigy’s Diane Myers shares a few research snippets from Metrigy’s Customer Experience MetriCast...
In this episode, Metrigy's senior research director, Diane Myers, shares which CCaaS providers have made this year's ranking, explains how each fits into our...
As part of her employee experience research, Metrigy’s Beth Schultz talks with workplace wellness expert Laura Putnam on how to make create a truly...
