MetriSight Ep.25 - An interview with John Finch, CEO, Dialpad--Part 1

January 16, 2023 00:22:09
MetriSight Ep.25 - An interview with John Finch, CEO, Dialpad--Part 1
Metrigy MetriSight
MetriSight Ep.25 - An interview with John Finch, CEO, Dialpad--Part 1

Jan 16 2023 | 00:22:09

/

Show Notes

Technology leaders are demanding unified platforms that provide communications capabilities—but not all platforms are created equally. In addition to working with a single vendor and platform, other innovations also differentiate providers. For example, their application of AI capabilities is a key differentiator, along with architecture and the acquisitions that enable new products and services. John Finch, head of worldwide product marketing for Dialpad, discusses what Dialpad can do today, where it’s heading, and how it differentiates from competitors.

Other Episodes

Episode

February 13, 2023 00:18:41
Episode Cover

MetriSight Ep.30 – CPaaS Research Takeaways

Beth Schultz, VP of research and principal analyst, shares some highlights from her recently published CPaaS research study, from adoption to top use cases...

Listen

Episode 95

May 06, 2026 00:24:17
Episode Cover

MetriSight Ep.95 - Announcing 2026 CX MetriStar Award Winners

Which CX providers are delivering the best business value for their customers and receive the highest customer sentiment ratings across nine product categories? We...

Listen

Episode 0

May 31, 2023 00:28:39
Episode Cover

MetriSight Ep.37 – Discussion with Einat Weiss, Chief Marketing Officer of NICE

NICE is one of the world’s largest providers of CX technologies, including contact center, workforce optimization, knowledge management, analytics, fraud prevention, and a wide...

Listen