MetriSight Ep.25 - An interview with John Finch, CEO, Dialpad--Part 1

Metrigy MetriSight

Jan 16 2023 | 00:22:09

00:00 / 00:22:09

Show Notes

Technology leaders are demanding unified platforms that provide communications capabilities—but not all platforms are created equally. In addition to working with a single vendor and platform, other innovations also differentiate providers. For example, their application of AI capabilities is a key differentiator, along with architecture and the acquisitions that enable new products and services. John Finch, head of worldwide product marketing for Dialpad, discusses what Dialpad can do today, where it’s heading, and how it differentiates from competitors.

Other Episodes

Episode

January 25, 2023 • 00:20:52

MetriSight Ep.27 – Virsae Tech Guru on Rooting Out Performance Problems

Ross Williams, chief product officer at Virsae, and Metrigy’s Robin Gareiss discuss how today’s management platforms can help improve the quality of customer interactions,...

Episode 0

July 05, 2023 • 00:19:44

MetriSight Ep.41 – CX Optimization Research Takeaways

Metrigy CEO and principal analyst Robin Gareiss shares highlights of what she’s learned from her latest customer experience research, with perspectives from enterprises and...

Episode 0

September 19, 2022 • 00:13:08

MetriSight Ep.19 - Tech Spending Update: Study Highlights

Join principal analysts Robin Gareiss, Irwin Lazar, and Beth Schultz for highlights from Metrigy's recent study on enterprising spending plans for CX, workplace collaboration,...