MetriSight Ep.25 - An interview with John Finch, CEO, Dialpad--Part 1

Metrigy MetriSight

Jan 16 2023 | 00:22:09

00:00 / 00:22:09

Show Notes

Technology leaders are demanding unified platforms that provide communications capabilities—but not all platforms are created equally. In addition to working with a single vendor and platform, other innovations also differentiate providers. For example, their application of AI capabilities is a key differentiator, along with architecture and the acquisitions that enable new products and services. John Finch, head of worldwide product marketing for Dialpad, discusses what Dialpad can do today, where it’s heading, and how it differentiates from competitors.

Other Episodes

Episode

April 01, 2025 • 00:36:09

MetriSight Ep.79 - CEO Scott Russell's Plan to Build on NICE's CX Success

Get to know Scott Russell, CEO of NICE, in this podcast discussing the future of NICE with his new leadership, the rapidly growing customer...

Episode 0

November 16, 2023 • 00:19:36

MetriSight Ep.50 – Inside Metrigy’s UCaaS Vendor Rankings

Metrigy has published its first ranking of UCaaS providers, based on market share, financials, market share momentum, product mix, customer sentiment, and customer business...

Episode 0

December 18, 2023 • 00:36:21

MetriSight Ep.52 – Generative AI the UJET Way

UJET CEO Anand Janefalkar shares his unique perspective on generative AI, AI innovation, and the AI-empowered future of CX.