MetriSight Ep.25 - An interview with John Finch, CEO, Dialpad--Part 1

Metrigy MetriSight

Jan 16 2023 | 00:22:09

00:00 / 00:22:09

Show Notes

Technology leaders are demanding unified platforms that provide communications capabilities—but not all platforms are created equally. In addition to working with a single vendor and platform, other innovations also differentiate providers. For example, their application of AI capabilities is a key differentiator, along with architecture and the acquisitions that enable new products and services. John Finch, head of worldwide product marketing for Dialpad, discusses what Dialpad can do today, where it’s heading, and how it differentiates from competitors.

Other Episodes

Episode

September 13, 2022 • 00:26:53

MetriSight Ep.18 – How to Think About Next-Gen Experience Management

Weston Morris, global strategy lead for digital workplace services at Unisys, sits down with Metrigy’s Beth Schultz for a discussion around “UC happiness,” aligning...

Episode

April 01, 2025 • 00:36:09

MetriSight Ep.79 - CEO Scott Russell's Plan to Build on NICE's CX Success

Get to know Scott Russell, CEO of NICE, in this podcast discussing the future of NICE with his new leadership, the rapidly growing customer...

Episode

July 15, 2025 • 00:18:19

MetriSight Ep.83 - 2025 CCaaS MetriRank: Who's Top, Who's Not, and Why?

In this episode, Metrigy's Diane Myers, senior research director, walks us through the just released 2025 CCaaS MetriRank, our third-annual ranking of top providers...