MetriSight Ep.25 - An interview with John Finch, CEO, Dialpad--Part 1

Metrigy MetriSight

Jan 16 2023 | 00:22:09

00:00 / 00:22:09

Show Notes

Technology leaders are demanding unified platforms that provide communications capabilities—but not all platforms are created equally. In addition to working with a single vendor and platform, other innovations also differentiate providers. For example, their application of AI capabilities is a key differentiator, along with architecture and the acquisitions that enable new products and services. John Finch, head of worldwide product marketing for Dialpad, discusses what Dialpad can do today, where it’s heading, and how it differentiates from competitors.

Other Episodes

Episode 0

June 26, 2023 • 00:28:31

MetriSight Ep.40 – Employee Engagement, the Workvivo Way

In April, Zoom announced the acquisition of Workvivo, an employee engagement and communications app provider. Today we touch base with Gidi Pridor, Workvivo CMO,...

Episode

November 26, 2024 • 00:21:27

MetriSight Ep.73 - CPaaS MetriRank 2024: Provider Overview

Metrigy's second-annual ranking of CPaaS providers is out! Find out which providers made the Top 10, and why--and which missed the cut-off but are...

Episode 0

October 06, 2022 • 00:22:32

MetriSight Ep.20 – The CPaaS Value Proposition

Contact Center architecture doesn’t have to dictate level of innovation. Whether you’re on-prem and staying there, on-prem and gradually moving to the cloud, or...