MetriSight Ep.25 - An interview with John Finch, CEO, Dialpad--Part 1

January 16, 2023 00:22:09
MetriSight Ep.25 - An interview with John Finch, CEO, Dialpad--Part 1
Metrigy MetriSight
MetriSight Ep.25 - An interview with John Finch, CEO, Dialpad--Part 1

Jan 16 2023 | 00:22:09

/

Show Notes

Technology leaders are demanding unified platforms that provide communications capabilities—but not all platforms are created equally. In addition to working with a single vendor and platform, other innovations also differentiate providers. For example, their application of AI capabilities is a key differentiator, along with architecture and the acquisitions that enable new products and services. John Finch, head of worldwide product marketing for Dialpad, discusses what Dialpad can do today, where it’s heading, and how it differentiates from competitors.

Other Episodes

Episode

August 16, 2022 00:15:56
Episode Cover

MetriSight Ep. 17 – Employee Experience for Changing Workplace Dynamics

Beth Schultz, VP of research and principal analyst, walks through key findings of Metrigy’s new employee experience research, including top goals, collaboration’s role, and...

Listen

Episode 0

September 13, 2022 00:26:52
Episode Cover

MetriSight Ep.18 - How to Think About Next-Gen Experience Management

Weston Morris, global strategy lead for digital workplace services at Unisys, sits down with Metrigy's Beth Schultz for a discussion around "UC happiness," aligning...

Listen

Episode

September 25, 2025 00:24:30
Episode Cover

MetriSight Ep.86 - Agentic AI: Transforming Contact Centers with Cresta

In this podcast episode, Robin Gareiss and Devon Mychal discuss the evolution and impact of AI in contact centers, focusing on Cresta's use of...

Listen