MetriSight Ep.23 - 2022 Recap & 2023 Watchlist

December 20, 2022 00:26:50
MetriSight Ep.23 - 2022 Recap & 2023 Watchlist
Metrigy MetriSight
MetriSight Ep.23 - 2022 Recap & 2023 Watchlist

Dec 20 2022 | 00:26:50

/

Show Notes

What most caught Metrigy analysts' attention in 2022 in contact center/CX, UC/workplace collaboration, and employee experience? And, what are they tracking for 2023? Tune in!

Other Episodes

Episode 0

August 23, 2023 00:18:40
Episode Cover

MetriSight Ep.44 – Workplace Collaboration MetriStars 2023: Overview & Winners

Metrigy’s Irwin Lazar takes us inside the MetriStar program and shares which providers have earned Top Provider Awards, based on customer sentiment scores and...

Listen

Episode

September 04, 2024 00:24:49
Episode Cover

MetriSight Ep. 70 - 2024 State of International Voice for Contact Center

From the value of cloud voice to combatting downtime and, of course, AI in the voice channel, voice services maven Barbara Dondiego, CEO of...

Listen

Episode 0

September 19, 2022 00:13:08
Episode Cover

MetriSight Ep.19 - Tech Spending Update: Study Highlights

Join principal analysts Robin Gareiss, Irwin Lazar, and Beth Schultz for highlights from Metrigy's recent study on enterprising spending plans for CX, workplace collaboration,...

Listen