MetriSight Ep.23 - 2022 Recap & 2023 Watchlist

December 20, 2022 • 00:26:50
MetriSight Ep.23 - 2022 Recap & 2023 Watchlist
Metrigy MetriSight
MetriSight Ep.23 - 2022 Recap & 2023 Watchlist

Dec 20 2022 | 00:26:50

/

Show Notes

What most caught Metrigy analysts' attention in 2022 in contact center/CX, UC/workplace collaboration, and employee experience? And, what are they tracking for 2023? Tune in!

Other Episodes

Episode 0

June 12, 2023 • 00:27:05
Episode Cover

MetriSight Ep.38 – A Conversation with Micah Singer, CEO at Kurmi Software

The UC and CC markets are undergoing rapid change to support hybrid work and the shift to the cloud. To optimize operations and minimize...

Listen

Episode

September 04, 2024 • 00:24:49
Episode Cover

MetriSight Ep. 70 - 2024 State of International Voice for Contact Center

From the value of cloud voice to combatting downtime and, of course, AI in the voice channel, voice services maven Barbara Dondiego, CEO of...

Listen

Episode 0

November 16, 2023 • 00:19:36
Episode Cover

MetriSight Ep.50 – Inside Metrigy’s UCaaS Vendor Rankings

Metrigy has published its first ranking of UCaaS providers, based on market share, financials, market share momentum, product mix, customer sentiment, and customer business...

Listen