Metrigy workplace collaboration expert Irwin Lazar walks us through the basics, plus discusses the high points, drawbacks, and his expectations for how these products and the market will evolve.
Contact Center architecture doesn’t have to dictate level of innovation. Whether you’re on-prem and staying there, on-prem and gradually moving to the cloud, or...
President & Principal Analyst Irwin Lazar walks through Metrigy’s buyer-side award program for workplace collaboration, and shares which providers won which categories.
Tune in to discover which vendors have earned our prestigious MetriStar Top Provider Award across 12 CX technology categories, and which additional providers get...
