Metrigy workplace collaboration expert Irwin Lazar walks us through the basics, plus discusses the high points, drawbacks, and his expectations for how these products and the market will evolve.
Beth Schultz, VP of research and principal analyst, shares some highlights from her recently published CPaaS research study, from adoption to top use cases...
Weston Morris, global strategy lead for digital workplace services at Unisys, sits down with Metrigy’s Beth Schultz for a discussion around “UC happiness,” aligning...
Metrigy recently released our inaugural quarterly indexes for tracking how people feel about customer service and AI. Project leads Matt Craig, our senior director...