From AI bot adoption to spending drivers for contact center platforms, Metrigy's Diane Myers shares a few research snippets from Metrigy's Customer Experience MetriCast...
Metrigy's analyst team was onsite for Enterprise Connect 23 in Orlando. In this week's episode, they share their takes on the hottest news and...
Metrigy’s Robin Gareiss takes us on a short tour of her latest CX research study, which takes a deep dive on customer insights and...