MetriSight Ep.20 - The CPaaS Value Proposition

October 06, 2022 00:22:32
MetriSight Ep.20 - The CPaaS Value Proposition
Metrigy MetriSight
MetriSight Ep.20 - The CPaaS Value Proposition

Oct 06 2022 | 00:22:32

/

Show Notes

Contact Center architecture doesn't have to dictate level of innovation. Whether you're on-prem and staying there, on-prem and gradually moving to the cloud, or fully engaged in the cloud, CPaaS solutions can add value to traditional contact center capabilities. A conversation with Chris Botting, chief product officer at IntelePeer.

Other Episodes

Episode 0

May 31, 2023 00:28:39
Episode Cover

MetriSight Ep.37 - Discussion with Einat Weiss, Chief Marketing Officer of NICE

NICE is one of the world’s largest providers of CX technologies, including contact center, workforce optimization, knowledge management, analytics, fraud prevention, and a wide...

Listen

Episode 0

February 28, 2023 00:17:08
Episode Cover

MetriSight Ep.32 - Metrigy's Latest Workplace Collaboration Data

The era of hybrid work has ushered in new opportunities and challenges for employee engagement. In this MetriSight we're joined by Irwin Lazar, President...

Listen

Episode 0

March 21, 2022 00:17:14
Episode Cover

MetriSight Ep.6 - CX Market: Opportunities & Disruptors

Episode 6: Robin Gareiss, CEO and principal analyst, shares top takeways from her latest buyer-side CX market study.

Listen